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Navient Review

Brand popularity

5.0 - Very popular brand

Company values, ethics & policies

3.0 - 2 ratings - expand

Customer service & brand

2.0 - 1 rating - expand

Privacy policy & data security

0.0 - 0 ratings

Loyalty, rewards & partnership programs

3.3 - 3 ratings - expand

Seasonal sales & events

0.0 - 0 ratings

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Navient Review: Navient Pros & Cons

Navient (navient.com) is a well-known financial aid service which competes against other financial aid resources like Federal Student Aid, Northeastern University Student Financial Services, CSS Profile, USC Financial Aid and UNC Chapel Hill. Based on our in-depth Navient review, when compared to its competitors, Navient is a mid-range performing brand within its category. Read the full Navient.com review below for more details.

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Knoji has 41 Navient reviews and ratings as of June 10, 2026. Knoji editors and the Knoji shopper community have reviewed Navient and compared it against 81 top financial aid brands, reviewing Navient based on product and store features. Knoji reviews and ranks Navient.com and other financial aid resources based on how many features each offers and based on a 5-star rating scale. Based on these factors and 41 Navient reviews, Navient earns an overall score of 4.2 out of 5.0 points. Navient offers 3 total features. Navient's review score also factors in its popularity, which is in the mid-range compared to competing .

navient.com
Rated 4.2 - 41 ratings
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About Navient

Navient is a mid-size financial aid company operating the e-commerce site navient.com. Navient sells its products and services in the financial aid industry. Navient is a less active brand when it comes to discounting and offering coupons. Navient has a mix of reviews among shoppers on Knoji, with 41 ratings and an average rating of 3.0 stars. Navient scores below average compared to other brands in the financial aid industry, providing 0 e-commerce features to better serve its customers.

Navient's Review Scorecard

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